Tel: 023 80772681   •   342 Shirley Road, Southampton SO15 3HJ   •   Open Mon-Sat 11am - 4pm
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COVID-19

Update January 2022

Postage update 20/1/2022

We are currently receiving a lot of emails & telephones calls regarding items not arriving within 3 days of the orders being placed. Could we please take a moment to stress that all orders placed with us are posted within 24hrs of being placed. Sunday being an exception, whereby it will be posted Monday.

Royal mail are under extremely high pressure due to local issues such as COVID-related self-isolation, high levels of sick absence, resourcing or other local factors. We cannot place any form of enquiry or claim until 28 days after it has been posted.

We can only apologise on their behalf & hope your items arrive as safely & as quickly as possible.

The current list of places with those problems are as follows:

  • Amersham DO (HP6, HP7 and HP8)
  • Barking DO (IG11)
  • Camberwell (SE5)
  • East Dulwich DO (SE22)
  • Erskine DO (PA7 and PA8)
  • Hanwell (W7)
  • Havant DO (PO9 and PO10)
  • Herne Hill DO (SE24)
  • Holloway DO (N7)
  • Hornsey DO (N8)
  • Hoylake DO (CH47 and CH48)
  • Islington DO (N1 and N1C)
  • Kesh DO (BT93)
  • Manchester South West DO (M15, M16 and M32)
  • Muswell Hill DO (N10)
  • Pontefract DO (WF7, WF8, WF9 and WF11)
  • Redcar DO (TS10 and TS11)
  • Rotherhithe DO (SE16)
  • Rottingdean DO (BN2 and BN51)
  • Swindon West DO (SN5)
  • Upminster DO (RM14)
  • West Norwood DO (SE27)
  • West Wickham DO (BR4)
  • Willesden DO (NW10 and NW26)

Covid restrictions

We are now reopen in the shop for browsing between the hours of 11am - 4pm Monday - Saturday until restrictions have further eased.

 

All orders placed before 2pm will be dispatched the same day.

 

For those of you still wishing to do a click & collect through the website,

Please use Promotional Code: collection This will take the postage cost off for you.

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